Sync from zishta.com
Paati reads your website, YouTube channel and Instagram posts, and refreshes everything automatically once a day. Use these buttons to update straight away.
Install on Shopify
Online Store → Themes → ⋯ → Edit code → layout/theme.liquid → paste just before </body>:
Analytics
How Paati is doing: who she talks to, how conversations end, and what the offers bring in.
Conversations
How conversations ended
Offers & orders
Conversations per day
Show as table
Coupons
| Code | What for | Given out | Orders using it | Order value |
|---|
Orders linked to Paati
| Order | Date | How | Value |
|---|
Add content
Anything you add here is used by Paati straight away. Link items to products by pasting product URLs or handles.
📄 Upload documents - PDF, Word (.docx), Excel (.xlsx), CSV or text, up to 10 MB each
Best for FAQs: an Excel/CSV sheet with Question and Answer columns
(and optionally Related products). Each row becomes a verified answer that Paati trusts most.
Download the FAQ template.
Best for guides: Word documents with clear headings. Scanned PDFs (pictures of pages) can't be read.
| File | Paati learned | Uploaded |
|---|
Knowledge base
Everything Paati knows. Hide anything you don't want it to recommend; delete items you added by hand.
| Title | Type |
|---|
Conversations
Review Paati's answers. Mark good ones 👍, or ✏️ correct them. A correction becomes a verified answer that Paati uses from then on for similar questions, in every language.
Team
Invite Traditional Guides and other admins with their own email login. Guides only see Handoffs and Conversations. Admins see everything. Removing someone signs them out straight away.
| Name | Access | Status | Last sign-in |
|---|
Handoffs to Traditional Guides
When a customer taps "Chat with a Traditional Guide", their WhatsApp message includes a Paati ref (e.g. ZP-7K3QF). Paste it here to see a summary and the whole conversation with Paati.
Customers & offers
Contact details shared in the chat, ratings of past purchases, and every discount code Paati has given out.
🔎 Check an order - see exactly what Paati would show a customer
🎟️ Codes given out
| When | Code | Why | To |
|---|
⭐ Feedback on past purchases
| When | Customer | Product | Rating |
|---|
📇 Contact details shared
| When | Name | Phone | Customer? | Language |
|---|